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Prism

Discovery in your hands

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Prism is a simple, yet effective library search tool that brings together customer research requirements with their personal library account functions.

Library searching - intuitive and simple

The Google-style Prism interface offers users a familiar way to make searches for library resources while they also carry out their account administrative tasks. The search box can be embedded on any page to allow a clear customer experience flow.  Information is clear, focused and includes links to relevant external resources.

Library searching - intuitive and simple

Customer focused staff

Customers are able to carry out their own searches and account requirements, leaving staff free to deal with customer needs in a more focused and meaningful way. The library will be seen as a resource that delivers for those with a specific need and for those with a more general interest.

Enhancements such as cover images, content pages and summaries can be included to improve customer experience.

Customer focused staff

Benefits of Prism

  • Familiar, easy to use searching

  • Encourages use of library stock

  • Includes enriched content

  • Focused and relevant

  • Use alongside borrower services

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Education Software Solutions is a trading name of Capita ESS Ltd.

Registered office Eastwood House, Glebe Road, Chelmsford CM1 1QW and our registered number is 12595779.