Capita’s software services business has been selected to deliver its library management system (LMS) to York St John University following a competitive tender process.
York St John has purchased Capita’s cloud-based Chorus LMS, along with its web-based interface Soprano which will enable library staff to assist students on the spot, anywhere in the library or on campus, using tablet devices.
In addition, York St John will use Capita’s Prism resource discovery solution, which will enable users to search a broad range of databases, such as the institutional repository, alongside searches of the library’s physical and electronic resources. Prism will be integrated with the university’s Moodle virtual learning environment and reading list system, giving seamless access to library all information.
Using Soprano, staff can issue and return items, make reservations, and answer enquiries without being stuck behind the enquiries desk, enabling them to deliver a more responsive service. Staff can also use the solution to perform circulation and stock management tasks.
The LMS will also be integrated with the university’s student records and finance systems, helping to deliver further efficiencies and improvements in the student experience.
Debbi Boden-Angell, director of information learning services at York St John University, said: “Capita’s software will bring a number of benefits to both students and staff. Our librarians will have all the information they need at their fingertips, to perform key tasks anywhere and at any time.
“We are always looking for innovative ways to improve the services we offer our students, and by using this software, we will be able to provide a more efficient and effective library service.”
Karen Reece, head of libraries at Capita’s software services business, said: “York St John is leading the way in offering an innovative and flexible library solution, supporting its students by making services more accessible.
“Capita’s software will allow faster reservation picking, more efficient stock takes, and offers a fully hosted solution, which will help reduce overheads and ensure York St John staff are using the most up-to-date software, while improving security and accuracy of data.”