When Gloucestershire County Council Libraries & Information Service reviewed its library management system, they took the opportunity to reduce the IT administration involved in managing servers and upgrades by choosing Capita’s Assist Managed Service (AMS) to do the job for them.
Relying on an aging server estate and just a single member of IT staff to keep on top of software and system updates is a headache for any organisation. But when you serve a population of 605,700 and have 31 branch libraries, eight community libraries and two mobile libraries to run, you need a simpler way to manage your library management system.
As Gloucestershire’s libraries’ servers began to show their age, the service knew it was time for a change so as well as upgrading to Capita’s latest library management system they also opted to use Capita’s AMS.
“We know that there is a team of experts looking after the system. Capita has the knowhow and resources that we cannot match.”
Katie Smith, digital library services manager, Gloucestershire County Council Libraries and Information Service